Refunds

Stand Next To sells a one-time digital premium result. We want the paid result to work as described.

When to contact us

Contact support if the premium result was not delivered, the signed link does not work, the result is materially broken, or you believe you were charged incorrectly or more than once.

How refunds are handled

We review refund requests based on the purchase and delivery record. Where a refund is appropriate, it is returned through the original payment channel. Nothing in this policy removes refund, cancellation, chargeback, or other consumer rights that apply by law.

What to include

Include the email used at checkout, approximate purchase time, and the person/comparison involved. Do not send a full payment-card number or other unnecessary sensitive payment credentials.

Support contact: A public support address will be configured before the live premium offer is enabled.

These pages describe the Stand Next To premium service. Mandatory rights under applicable law are not limited by these terms or policies.